We use dedicated people and clever technology to safeguard our platform. Design your own custom landscaping free and easy with our web app. This year we will be opening a new nursery in League City, southeast of Houston. One day later, I made a change to the purchase. Keep readingto see what we are up to in your neighborhood this year! Word spread rapidly and because of these services it became apparent that a better supply was going to be needed for the future. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They asked for pictures again. We are able to have the highest quality of trees because we are very meticulous growers. I was giving a FOURTH delivery date of 8/9/21. As far as your statement about our sales people your post does not accurately reflect the titles or the process that we employee to develop our sales staff from "cash & carry" to "nursery pro" to "Landscape Designer" (which included competing the MVN Sales Academy. At Moon Valley Nurseries, we understand that your time is precious, so we have made it so the process of getting your yard the way you want, is as easy, quick and hassle free as possible. After not hearing back from them we called two more times on 11/23/2022 asking them to get back to us but have not heard from them.Our account # on the invoice is ************. BBB is here to help. When we say, From Our Farms to Your Yard, we are not lying. To kick off spring with a bang, we are offering an awesome deal on our fertilizer products! Customer Reviews are not used in the calculation of BBB Rating. Schedule a free consultation with one of our nursery professionals Cole Bonahoom Designer Schedule An Appointment Don't see a time that works, call us today (520) 815-5766 About Cole Bonahoom Design Service Areas These Moon Products became the staple nutrient sources for all our trees and plants and the outcome was nothing short of extraordinary. People can be great. Abusive to sales staff on every visit. Another note, no one called me to advise of the date change for the third tree. If you are truly a MVN employee i hope you will do the right thing. Needless to say, his tree lot was an astounding success. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We resolved to grow all our trees and plants locally, in our soil and our climate. Two of the three trees had to go back. These non-acclimated trees and plants struggled when planted in our arid region. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The Shumard Oak also called Red Oak is a beautiful classic oak tree that turns bright red in Fall! In the 1940s, Les Blakes grandparents packed up everything they had in their Ford Model T and moved from Texas to Arizona. ", Hi Lon, When planting, we ensure every tree and plant is set up for success by assessing the direction and spacing of the planting location, properly mulching, and watering the new plantings, and topping it all off with the same fertilizers and nutrients we use when growing. We purchased two trees from Moon Valley Nursery on 8/15/2022 and paid a total of $2,195.77. I appreciated the attention to detail your company provided. I regret making my purchase with this business and it is not often that I regret a buying decision but this purchase; interaction with sales; and delivery has been the worse experience. All Rights Reserved. I made a visit to the nursery and was greeted by a warm & friendly staff member. Need to file a complaint? Canopies grow thick and green Classic southern Magnolia, with glossy leaves and big, fragrant white blossoms that enhance any landscape. Japanese Privet trees provide both year-round shade and big seasonal color requiring very little maintenance. Customer Reviews are not used in the calculation of BBB Rating. Thank you, He quickly sent the three photos to me. Bring a unique and tropical look to Sought after for the thick, hardy canopies they grow that are highly resistant to the elements. Now here is the frustrationI come home from work on 8/9/21 to a tree delivered from Moon Valley. Great for any landscape. Established in 1995. 25 years later, a pumpkin patch turned into 28 nurseries across the Southwest, offering services that did not even exist when we started. BBB Business Profiles are subject to change at any time. This business is in an industry that may require professional licensing, bonding or registration. While we may have started in 1995, the Moon Valley story starts way sooner. Find out how we combat fake reviews. Since we are the grower, we always guarantee to do it for the lowest price in town! This company specializes in trees, palms, plants, and more. Moon Valley Nursery has the inventory and I was giving a THIRD delivery date of Saturday, 8/7/21 and I was offered a $200.00 credit back to the card used during the purchase, which was the delivery fee. To this day we continue to hearken back to our beginnings by opening numerous Christmas tree lots every year across the Phoenix Metro area to celebrate the tradition that we were built on. Amanda Alexander, Manager of Quality Assurance. Login. With over 1,500 varieties of trees, palms, and other plants, we always guarantee the best prices along with an exceptional customer experience. We noticed that a majority of the plant material sold around the Phoenix Valley at the time had been grown out of state, in environments very different from ours. I went there last week, and met Jackson. Moon Valley Nursery of California Inc Business Management Mr. Joseph Salvatore Jr Jr., RME Mr. William Les Blake, CEO/President Contact Information Principal Mr. Joseph Salvatore Jr Jr., RME. Moon Valley Nurseries has become the most popular nursery on the West Coast. After not hearing from them we sent another text on 11/14/2022. Moon Valley Nurseries will never buy from an outside source. 27. This business offers and sells, delivers and plants nursery products. Were big on this. We are almost done with a complete remodel of our design center that better serves our customers when they come in for design consultations and planning! Please note, Moon Valley has not applied the credit to the card even after I have inquired back to the salesperson about the credit. Located in Northern California, we are finally able to offer our customers in the area a store of their own! Once they were settled in Phoenix, they traded in that Model T for 5 acres of citrus and fruit trees and would go on to grow more varieties of trees and open nurseries run by the entire family. My Cart. The crew did a beautiful job and ***** is an outstanding *******--delightful, efficient, and informative. Moon Valley Nurseries owner, Les Blake, is a third-generation tree farmer who learned everything from his grandfather. But they sell it anyways cause the customer doesnt know, and they are thousands of dollars apiece. This year, we will be having a Grand Re-opening at our Tatum nursery in Phoenix. This year, we will be having a Grand Re-opening at our Tatum nursery in Phoenix. These trees continue to perform year after year and showcase all the best traits of that given variety. We have been busy in Texas! He advocates lying to customers to sell trees. After sending them we were told that they would talk to the general manager and get back to us that day or the next. Bigger trees, better service and always the best price guaranteed. Schedule a free consultation with one of our nursery professionals Kristopher Freeman Designer Schedule An Appointment Don't see a time that works, call us today (951) 393-1355 About Kristopher Freeman Design Service Areas We still deliver and plant anything and everything in our massive inventory. Moon Valley Nurseries owner, Les Blake, grew up as a third-generation tree farmer learning everything he could from his grandfather since he was a young boy. We are the only nursery that offers free professional planting on all of our specimen-sized trees. We also now have 6 locations in the Houston, TX area and 1 brand new location in Austin, TX. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. B. As the hole was being dug, an old tree stump was discovered which needed to be grinded out. There was no urgency to accommodate the mishap on their end. They delivered and planted the trees on 8/31/2022. In 1995, Les branched out to begin his path to establishing his own nursery and growing farm. This is the Moon Valley Nurseries story, and were proud to share it with you. I made my purchase on June 14, 2021. Surprisingly, one of the two missing trees was delivered on 7/22/21. Specialties: As the largest specimen tree grower in the nation, we are able to offer the largest inventory of premium trees and plants at the absolute lowest prices. We were able to do this while keeping many of the caretakers of these old nurseries employed and inviting them into the family and training them as Moon Valley Nursery pros. Any one following our policies on reporting will be protected from retaliation and we will always take prompt remedial action. We sent them (attached to a text message) on 11/11/2022 and were told they would "see what can be done" the next day. Locations. 25 years of Moon Valley Nurseries and How We Got Started. Open until 5:30PM-Sundays 5PM . Well guide you through the process. Check back for updates to be sure you dont miss the grand opening and grand opening specials! Locations. If you have any questions about this response, your post, or our commitment to a great employee experience please reach out to HR immediately. Never again. We still take incredible pride in growing and maintaining the best selection of trees & plants. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. For all Las Vegas residents, be sure to check out our Charleston nursery in Central Las Vegas. America's #1 source for the best trees, plants & palms! Moon Valley Nurseries is the largest specimen tree grower in the country and carefully grows only the best trees on our own farms, from only our most premium specimens. As a family-owned and operated nursery, Moon Valley Nurseries has always sought to keep the family mentality we were built upon as we expand. Moon Valley Nursery DOES NOT perform any work that is not on invoice, this includes: A. cesar and his crew were great. If so for what length of time? Business Profile Moon Valley Nursery Inc Plant Nursery Multi Location Business Find locations Contact Information 19820 N 7th St Ste 260 Phoenix, AZ 85024-1696 Visit Website Email this Business. have me hands on instructions along with written instructions on the proper care of my newly planted tree. Verification can help ensure real people write reviews about real companies. Contact Information. Nine years later, we offer 12 locations in Southern California from Fillmore to San Diego. Moon Valley Nurseries started with one small location in a neighborhood north of downtown Phoenix known as Moon Valley. Keeping things simple, owner Les Blake began this nursery with the name Moon Valley Nursery. Copyright 2020 Moon Valley Nurseries. I had to initiate the call to Moon Valley. More information. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. Adding irrigation lines/emitters. These unique services are the staple of our nurseries and make us one of a kind in the industry! Fragrant white blossoms that enhance any landscape any one following our policies reporting! His crew were great, his tree lot was an astounding success best traits of that given variety starts moon valley nursery owner! For the lowest price in town grow all our trees and plants locally, our... 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moon valley nursery owner