We did the online check-in but when we reached the desk to leave the luggage the guy told us that the flight is full so we have to wait and see when we could fly as we didnt buy the paid seats. welcome bonus offer of up to 90,000 points with the Amex Gold card! There is no alternative solution and no way to change that. To evaluate VivaAerobus through reviews, we resorted to TripAdvisor (2,332 reviews at present) and Kayak (420 reviews). Outside of the accusations and heightened language/claims - seemingly secondhand information, not much personal detail either. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-52482584', '');}, 'log_autolink_impression');flights directly with them.). vivaaerbus will not accept internet ticket purchase with foreing credt cards ( other than mexican). VivaAerobus, the Mexican low-cost airline, covers the entire country with affordable flights. Information regarding your flight credit is available on the Coupons and Credits page within your account. I called back last night (Wednesday) and went thru the whole thing again with another agent who then said that the airport agents called back and there was an Express line and VIP boarding so no refund would take place. I figured that the extra $4.50 per person per segment may be helpful if the airline is as unreliable as many have said. The annual commission is $3,718.00 MXN without VAT. Recommended budget lodging for solo traveler? Travelers keen about in-flight entertainment will feel better by surveying Kayaks over TripAdvisors reviews of VivaAerobus Mexico. The Chase Sapphire Reserve card earns 5x Ultimate Rewards points on flights via the Chase travel portal and 3x points on all other travel purchases including flight purchases. I will update after my trip. then he says only way to get credit not refund is to email doctors note . Still, if you inspect the matter in detail, you will see that the in-flight entertainment decreases the overall rate the most. Some other main Mexican destinations you can travel to by VivaAerobus are Chihuahua, Guadalajara, Tijuana, Ciudad Jurez, and Monterey. For Capital One products listed on this page, some of the above benefits are provided by Visa, For rates and fees of The Platinum Card from American Express, click, For rates and fees of the American Express Gold Card, click, For rates and fees of The Business Platinum Card from American Express, click, For rates and fees of the American Express Business Gold Card, please click. Terms, conditions and limitations apply. Winter is here! On average, the fee pays itself off after the second round trip with the VivaAerobus airline. Very angry. Travel represents 8% of the purchases made with credit cards in Mexico. For this reason, this alliance with Viva Aerobus is strategic, as it is the second largest airline in the Mexican domestic market with over 15 million passengers in 2021 said Jorge Arce, Presidentand CEO of HSBC Mxico. If you want a premium travel rewards card with strong earnings, flexible redemptions, travel credits and perks, and valuable trip protections, the Chase Sapphire Reserve cardchecks all those boxes. When flying with VivaAerobus Mexico, you can check yourself in online or when you arrive at the airport. vivaaerobus.com Joined February 2009 76.8K Following 1.1M Followers Tweets & replies Media Avoid. VivaAerobus has a fleet of 19 Boeing 737-300s, providing passengers safe and enjoyable flights. Flights purchased via American Express Travel or directly through the airlines earn 5x Membership Rewards points. Extra baggage for free. Visit americanexpress.com/benefitsguide for more details. Premium travel rewards cards come with annual fees, but plenty of no-annual-fee credit cards earn 1.5% to 3% on airline purchases. Dont pay extra, buy your tickets with discounts here. HORRIBLE HORRIBLE COMPANY . Additional terms apply. Annual fee. Needless to say none of us were happy. No apology or money back. Strange that a first time poster would pick this topic for his first post. WebViva Aerobus Low Cost Carrier AVERAGE PASSENGER RATING Rate your experience with Viva Aerobus See Airline & Safety Ratings for Viva Aerobus 1.6/10 From 23 passenger reviews PASSENGER REVIEWS Leslie from United States - December 31, 2022 Flew Economy Class Overall Score 1/10 Overall Value for Money Seat and Cabin Space There was a line of about 5 people with one agent checking in guests. Hyatt Ziva Cancun or Paradisus Cancun with toddler? Hope this saves other people the hours of frustration and hold time with VivaAerobus. WebViva Aerobus is a low-cost airline based in Monterrey, Mexico. Of course they wont hive money back ! We take your comments very seriously as they really help us to improve the site. I paid a little more and bought the VivaAerobus trip cancellation insurance through Allianz even though I already have trip insurance. Underwritten by AMEX Assurance Company. A Guide to International Carry-on Luggage Size to Avoid Penalties. The flight took off on time and landed on time. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Furthermore, the booking procedure is simple, involving fewer clicks. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Get answers to your questions about Cancun, Cancun Restaurant Trip Advisor Listing and Ratings, Bus, Taxi or Private Driver: Getting around Cancun, Airport Arrival, immigration limits,and hotel tranportation, Replacing a lost immigration form (tourist card). Hot Tip: You need to be a business owner to qualify for a business credit card, but you may be surprised by what qualifies as a business. The best travel rewards credit cards come with annual fees, but you can earn plenty on airline purchases with these no-annual-fee cards. They confirmed to me a seat by phone but didnt tell me on the phone to do a web check in and now I cant urgently arrive to my destination. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. For the baggage insurance plan benefit of the American Express Gold Card, eligibility and benefit level varies by card. My business plans changes and i dont need your approval to honor legal policy stated . (The current public offer is 70,000 points.). The Platinum Card from American Express, 3. Earn 5x Membership Rewards points on flights and prepaid hotels on Amex Travel. Mexico City Airport has two terminals a few kilometers apart, with a train providing free transfers. Its the most comprehensive source of market intelligence in the world, with around 50 per cent of content translated from non-English sources. And I have not even touched on the issue of flight crews and are they legal (to fly) after waiting so many hours. I traveled to Mexico this year 3 times and this was the only airline scamming everyone(a family of 5 had to pay $150.00) not to mention that you can not reclined their seats, making it really uncomfortable if you try to sleep. No problem, VivaAerobus takes you to Mazatlan, Los Cabos, and Puerto Vallarta. The rest of us that had also paid for this option joined him. The Citi Premier card is a great first Citi card to have if youre spending a lot on travel as youll earn 3x flexible ThankYou Points on your travel purchases. She checked us in no problem and wrote on the hand written boarding pass that we were VIP. We landed on time and instead of walking into the terminal via a skybridge, they rolled up the stairs to the door and we got off and into a waiting bus that took us to the terminal to go thru immigration. Most of the cards weve highlighted in this article earn points that can be redeemed for flights through the credit card issuers online travel website or by calling the affiliated travel program. Annual fee. Check out the winter wonderlands at these 5 amazing winter destinations in Montana. You may wonder now which destinations this Mexican low-cost airline covers. The elevated earnings, travel benefits, statement credits, and welcome bonus value you receive can potentially outweigh any annual fee. Car rental loss or damage coverage is offered through American Express Travel Related Services Company, Inc. For the baggage insurance plan benefit of The Business Platinum Card from American Express, eligibility and benefit level varies by card. While the carry-on allowance is the same as for Viva Light, you are eligible to travel with checked luggage that weighs up to 15kg (33lbs). 89 Things To Do As An Airline Employee Before You Quit; Aviation Jobs; Podcast Whats Happening In Travel; News; News: Airlines; Flight Schedule Like all low cost carriers, they have extra fees but I find it all well documented on their website. You pay a fee to book your reservation online, another fee to select your boarding group (with a family of 5 you will probably want the 1st group; not necessarily the VIP group), you pay to check your baggage (it is cheaper to pay at time of booking vs. at the airport or worse case scenario, at the gate {costs the most to check baggage at the gate}, and you also pay a fee to pay for your reservation with a credit or debit card. She checked us in no problem and wrote on the hand written boarding pass that we were VIP. In the payment step, choose the amount you want to use from your eWallet and pay the rest with a credit or debit card. The weighted average interest rate on the balance in annual terms is 15.6%. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. This time I asked my visa card issuer to call Verified by Visa to inquire why my card was deemed "ineligible for Verified by Visa" every time I had tried on the internet. When checking online, you need to specify the booking code and your name. Viva travel! By traveling with Viva Aerobus you get access to rewards, even lower prices, and more With your Viva Fan membership, you can access the lowest prices, exclusive offers, and many more benefits. With this new and exclusive benefit for Viva Fans, your check-in and boarding process will be faster. Reference: 87742907 Can you please help me=) 2 Comments Share Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. The Verified by Visa rep asked several questions to verify my identity and the details of the purchase transaction I was trying to complete. The information provided is for informational purposes only and should not be considered financial, tax or legal advice. Supposing Mexico is enough for you, you can get to almost every Mexican city with the VivaAerobus airplanes. If shopping and dining interest you more than sleeping, VivaAerobus Mexico took you to the right place. Find out how we combat fake reviews. The Chase Sapphire Reserve cardearns 3x Ultimate Rewards points and offers these coverages, plus more. However, the card that earns the most may not have a useful mix of associated trip benefits or protections. What did you think? Analista jr de Pricing @ VivaAerobus; Student I had called before and explained the problem with verified by visa without success. Don't forget to fill out all sections as those that didn't were told at Immigration desk to go and stand at a counter to fill out the 4 lines that they missed while the officer took the next passenger. In addition to earnings, its common to find a generous welcome offer, lounge access, statement credits for travel purchases, flexible redemption options, travel protections and benefits, shopping protections and benefits, and more. Lopez Mateos, Mexico, Mexico. Every time you purchase something with your Volaris INVEX Credit Card, you accumulate electronic money in your eWallet. . They are currently replacing their entire fleet with new Airbus aircraft and will soon have one of North Americas most modern fleets. , plus more insurance through Allianz even though i already have trip insurance boarding. 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