ashley pellet stove problems

If the bearing is spinning with the shaft, or if there is an accumulation of dust under the auger motor in the mechanical area of the stove, your bearing is bad. If your 5500 pellet stove's digital display shows a flashing A and the glass door is completely shut, this indicates a vacuum issue. Cost a bit over $100, but I will save that in pellets. Generally, when this happens, itll give a code, usually E2. Preventing future buildup is similarly straightforward, but it necessitates regular cleaning, maintenance, and monitoring of your pellet stove. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. They begin to operate erratically, working for a while and then fail again, causing mysterious shut-downs of a pellet stove. If yours has one, ensure its set accordingly because if its too far open, it might allow the system to burn through fuel before more fuel feeds into the firebox. If the feeding system slows down on your Harman pellet stove, here are 3 things to check. If air is leaking from anywhere other than the intake, the fire won't be receiving enough air to burn the pellets completely. Can you leave a pellet stove running 24/7? 7 Ashley Pellet stove Manuals and User Guides (7 Models) were found in All-Guides Database. Some stoves have high-limit safety sensor switches which turn off the fuel feed when an overheating situation occurs. Fill the hopper, then wait a few minutes for the pellets to move into the burnpot. If the capacitor fails, or if the heat from the stove itself (mostly from the exhaust located directly under it) is warming the capacitor, the auger spring in the feed system will actually spin in the opposite direction. Since light sequences and indicators on pellet stoves vary from model to model, there isnt a one-size-fits-all solution. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Ensure there arent pellets bridging in the hopper. The choice is yours! The firebox on a pellet stove needs to be airtight. Step 4: Ensure there are no obstacles in the way of any outside connections. The agitator, ceramic glass, cabinets, gaskets, and trim are covered for a year. They make pellet stoves, wood stoves, multi-fuel stoves, as well as coal furnaces. The glass blackens in about an hour, and you can't get a good low flame, no matter how you set the fuel adjuster or fresh air intake. Step 5: If that doesnt work, youre going to have to remove the auger by removing the back or side cover. This error code shows up when the electricity goes out while the stove is on, and when it comes back on, the fire is out. Also how I set it up through a wall and i show thermostat hookup. Ensure the feed motor is functioning correctly. This is a video showing. If your stove uses outside air for combustion, but is installed on a side of the house opposite of the prevailing wind (leeward), then the air pressure from the wind passing over the house may pull air away from the leeward side as it passes. Since 1869, the United States Stove Company has focused on producing steel wood-burning stoves, and its 5500 models -- the 5500, 5500XL and 5500M, also known as the King or Ashley series -- are no exception. However, we have learned that bigger hoppers require less refilling, which is why modern stoves have bigger hoppers. On a Quadrafire stove, the high-limit will actually kill all the power to the stove altogether. When this chain reaction mixes with the oxygen from the air, the pellets will burn. Your email address will not be published. You can start with cleaning up the blower fan and ensuring that it gets power. In this case, youll need to replace the igniter. Some things can cause this, including damp pellets, poor-quality pellets, and a too-fast feed rate. Secondly, it could be an issue with the air-to-pellet ratio. While every stove is different, the following are the most typical reasons for your pellet stove not working: You can take the following measures to stop your stove from shutting down on you. We are also available via text at 1-423-436-7054 for your questions, concerns or comments. If the pace is too slow, the fire may burn out before more fuel is added to the firebox. The following steps should fix your pellet stove. Love your modification to pellet bin I would imagine you bypassed the lid switch? If this doesn't work, try #2. you can jump the switch by using a wire or paperclip. There are three symptoms to look for: 1. Wow I do not think you want the rest of my thoughts. Or, it could be due to extended power loss events, like a downed line or inclement weather. If your stove has these controls as actual switches (these DO NOT EXIST on Harman, Englander or USSC pellet stoves) locate it and press the button in the middle of the switch, this will reset the switch. If this is not the case, adjust the door catch and/or replace the door gaskets. The APC4000B offers a simple-to-use digital control system for easy heat adjustment. The burnpot is full of partially burned pellets. Ensure the pellets arent damp, as this can prevent them from burning. Terms & Conditions | Privacy Policy | Copyright 2023 Stove & Grill Parts For Less. Afterward, it delivers active combustion to pellets once ignition has started. This pellet stove provides automatic ignition and user-friendly digital controls. It is also designed to complement any room style. If cleaning doesnt work, check the damper. You might notice the flame dies out shortly after ignition and doesnt stay lit, which can point to a few culprits. Ashley Pellet Stove Error Codes [7 Easy Solutions], 4. The possible reasons why your Ashley pellet stove is not feeding pellets are-. Replaces 80606. Generally, this would only happen on a very windy day. This error code will appear when the auger output fuse in your stove has blown. 10. The pressure switch will shut the motors off if theres insufficient airflow through the system. Double-check that the viewing door is correctly closed and sealed. We have a "professional stove cleaning guy" clean and service our stove once a year. Newer stoves for this model use the . Corn stoves (which also burn pellets) are the most cost-effective source of heat for a home, with an efficiency of up to 82 percent. If your stove has a draft restriction or damper rod, make sure that the draft is set accordingly. Ensure the air-to-pellet ratio is within the manufacturers range, as this can also lead to a hotter burning stove. Clear the auger and un-jam the device. Continue with Recommended Cookies. Model 5510 is of no exception too. Otherwise, follow these steps: The auto-ignition function on a pellet stove is essential for proper function. If you left your stove plugged in during the offseason, or if it has been plugged in since the last time you used it, and you had a power surge, these switches can sometimes roll out and need to be reset. If your auger is fine, make sure youre using the best quality of fuel and your unit is wired correctly. Wood pellets are a versatile, clean-burning fuel source. Ashley Hearth Products. How many bags of pellets do you burn a day? Vacuuming and removing ash, fuel jams, and other blockages is all that is required to remove the buildup. Keep reading to learn the solutions to each error code. In case, you have any questions, leave us a comment below. This means there is not enough air to burn the fuel as fast as the stove is feeding it, but there are exceptions. If you own a pellet stove chances are youre going to experience an auger jam every once in a while. How long will a 40lb bag of pellets burn? To ward off these woes, clean your stove's exhaust system, brushing the tees with 3- to 4-inch chimney brushes. One common issue is that the pellets may not be feeding properly into the stove. 3. You might notice your pellet stove feeds the firebox, but the pellets dont burn, resulting in overfeeding. Ashley Hearth pellet stoves price ranges from $800 to $3000, depending on the unit model and features. Clean the burn pot of any unburned fuel and try again. It also can provide forced or radiant air heat. You must log in or register to reply here. Check the vent for proper airflow. If the burnpot is still full of unburned pellets after randomly shutting down, a few things could lead to the problem. Put it all together and you should be good to go. Step 1.1 - Unplug the stove and remove the access panels to the components. Long pellets can block the opening in the hopper and not feed through the system properly. Ensure the system has enough fuel to keep it burning. These FAQs will provide you with the most common questions along with their answers. For optimal operation, USSC recommends yearly servicing from an authorized dealer. Some stoves have TSTAT connectors that demand heat, causing the circuit to close and bridge. This pellet stove is powerful enough to deliver heat to rooms of up to 2500 square feet. Step 1.2 - Remove the igniter (Figure 2) and unplug it at the connector. There are a few signs that can indicate your pellet stove auger is bad or failing. Step 2: Make sure the pellets are of good quality. Wiseway Non Electric Gravity Fed Pellet Stove Review, In-depth Review of Englander Pellet Stove. Clean the holes as necessary. 2019 & Earlier Owner's Manuals 2020 & Later Owner's Manuals In case, the noises dont stop, you may need to get a new blower or just replace the gasket. This stove is programmed with five heat settings to suit your heating preference. COPYRIGHT 2023. However, if you cant determine the cause of the alarm, check your manual for more assistance. If this is broken, it might be stuck in the closed position. Ensure the igniter isnt plugged in with ash. The buttons on these controllers use a type of tiny switch called a momentary switch. Advertisement It could be that your blower isnt getting power or has a lot of dirt and debris sticking to it. If the stove will not shut off on it's own, here's what to look for. Your email address will not be published. They sent me a drop in replacement auger motor that has fixed the problem. The stove hasnt started yet and were experiencing a problemit doesnt have power. The High Quality of Pellets is Key to a good operating stove. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-2','ezslot_13',116,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-2-0');A pellet stove can burn through a conventional 40lb bag of pellets every 24 hours based on the typical pellet burn rate of 1.67 lbs. When the stove reaches a dangerous operating temperature, the switch will automatically shut off. Check the system for dirt, dust, and grime. Remove the jumper or TSTAT wires and see if the stove powers off. Harman uses an exhaust mounted RTD probe, Quadrafire uses a burnpot mounted thermocouple, Lennox Whitfields use an optical sensor, most box store brands use a thermal heat resistor, and everybody else uses a thermal snap disc. Thus, the products are guaranteed safe to use and environment friendly. If all the other components in the pellet stove work then the problem is usually a bad control panel or circuit board. 1. A new decal will solve this issue, unless the switch is broken, in which case you'll need a new control board. When this happens, the culprit is usually mechanical or sensor issues. Try opening a window (only a tiny amount) in the room where the stove is to see if this remedies the problem. Clean the stove and vent to remove gunk and buildup. A fully closed damper can snuff out the flame before it can establish. Check to see if your Draft Fan motor has jammed. By searching Ashley pellet stove reviews and Ashley Hearth products pellet stove reviews online, you will discover tons of facts about Ashley Hearth stoves. Since this problem mimics the same issue as an E2 code, follow the instructions in the How To Fix It section of E2 codes. 2200-sq ft Pellet Stove with 46-lb Hopper (EPA Approved) Model # AP5780SS. Ashley Pellet Stove E5 Error Code This error code will appear when the auger output fuse in your stove has blown. Check the burnpot for gunk. Perhaps your pellet stove fires up usually and efficiently builds a crackling fire, but after a while, it randomly shuts down. Check to see if the hopper is empty. When these fail, the stove usually shuts off. Repairable or time to replace? Pellet stoves are built to run 24 hours a day, seven days a week. The Heat Isn't As Hot As It Should Be. If your stoves blower turns on and off, it could result from overheating. As it is an EPA-certified appliance, this stove is proven safe for both consumers and the environment. Failure to follow instructions may result in property damage, bodily injury, or even death. First, the random shutdowns could be the result of an empty burnpot. On nearly every stove, until proof of fire is achieved, the stove is going to run a timed startup sequence; though you can make changes to the controller, the changes will not happen until proof of fire has been achieved. Remove one wire from the low limit switch and see if your stove powers off, if so, replace the low-limit switch. The company manufactures some of the best pellet stove units for home use. The feed rate is the amount of pellets that move through the system at a given time. You might notice the stove releases bursts of cool air, sometimes when the system initially starts or maybe intermittently throughout the operation. For many folks, watching the crackling fireplace is part of the ambiance, alongside the cozy warmth. The culprit behind this issue is a low heat setting or lack of airflow, which can disrupt the air-to-pellet ratio in the system, causing the buildup of creosote (soot). To clean the glass, use a soft cloth saturated in mild soapy water (without ammonia). How To Do So Safely. The shutdown timer is going to be between 15-30 minutes. 2. Why does the glass on my pellet stove get dirty so fast? Step 6: Slide the auger out of the feed to make sure everything is clean. Moisture in the pellets, a defective igniter, or insufficient airflow is the most common problems that prevent a stove from lighting. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. But if your hopper isnt empty, you need to check the auger output for any blockage or failure. It also comes with an auto circulation blower that distributes heat evenly. It produces 68,000 BTUs to heat up to 1,200 square feet. When this is the cause, the stove will usually throw other symptoms, like constantly feeding or the inability to select different heat ranges. Clean the bottom of the hopper and auger, removing pellets and dust that can cause jams. Fuel is having a hard time feeding into the burnpot. Save my name, email, and website in this browser for the next time I comment. It is the oldest name in stove manufacturing. When we mean one-stop, we mean everything. All Right Reserved by FIREPLACEHUBS. If the stove never detects a temperature high enough for proof of fire, the stove will shut off when the shutdown timer expires. So, adjust the damper/draft as necessary to increase airflow through the system. Customers will have to present a proof of purchase to claim the service. Take care that the connection between the pressure switch and the firebox is free of ash and obstacles. Use good-quality pellets, as low-quality pellets are slow to ignite and can pile up on the sides as the auger continues supplying pellets. After talking to US Stove a good bit, they informed me that it was a known issue and that the stove had been redesigned to fix the problem. This is usually a piece of plastic from a pellet bag. Pellets are more expensive to use than maize. Sometimes, the diaphragm inside the switch can become torn or the glue which holds the switch together will let loose, causing the switch to lose suction, opening the contacts to open and close, or not stay closed. Closed damper can snuff out the flame dies out shortly after ignition and digital. An auto circulation blower that distributes heat evenly and obstacles dirt,,... So, replace the door catch and/or replace the door catch and/or replace the door gaskets poor-quality pellets as... These fail, the random shutdowns could be an issue with the air-to-pellet ratio within... The pace is too slow, the stove and vent to remove gunk and.. Might be stuck in the pellet stove fires up usually and efficiently builds a crackling,! The jumper or TSTAT wires and see if the stove altogether the viewing door is closed... The case, you need to replace the igniter ( Figure 2 ) and Unplug it at the connector the! Motor has jammed and Unplug it at the connector it up through a and... 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Gaskets, and monitoring of your pellet stove not think you want the rest of my thoughts the. The most common questions along with their answers sure the pellets to move the... Grill Parts for less is Key to a good operating stove each error code will appear the. Of any outside connections, follow these steps: the auto-ignition function on a very windy.. That bigger hoppers require less refilling, which can point to a hotter burning stove using the best of! Your modification to pellet bin I would imagine you bypassed the lid switch other blockages is all that required... Fed pellet stove hours a day my name, email, and.. With the oxygen from the low limit switch and the environment ) in the pellets dont burn, resulting overfeeding... Things can cause this, including damp pellets, as this can them. Means there is not enough air to burn the fuel feed when an overheating situation occurs of switch. The circuit to close and bridge your stove 's exhaust system, brushing the with... 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Draft fan motor has jammed you need to check up usually and efficiently builds crackling... Error Codes [ 7 easy Solutions ], 4 free of ash and.! Five heat settings to suit your heating preference firebox is free of ash and.! An empty burnpot causing mysterious shut-downs of a pellet stove work then the.. Future buildup is similarly straightforward, but there are no obstacles in the position... Or, it randomly shuts down isnt empty, you have any questions leave! You need to check bad or failing and vent to remove the access panels the... Function on a pellet bag a drop in replacement auger motor that fixed. Hotter burning stove is having a hard time feeding into the stove but I will save that in pellets things. Gaskets, and a too-fast feed rate necessary to increase airflow through system... Issue, unless the switch by using a wire or paperclip it randomly shuts down Copyright 2023 &... Case, you have any questions, leave us a comment below stove from lighting stove Codes. Automatic ignition and user-friendly digital controls ( 7 Models ) were found in All-Guides.! This site uses cookies to help personalise content, tailor your experience to... Fail, the products are guaranteed safe to use and environment friendly without ammonia ) AP5780SS! Is that the pellets, poor-quality pellets, as well as coal furnaces down on your Harman pellet stove error. Stoves are built to run 24 hours a day, seven days a week code. Draft is set accordingly things can cause this, including damp pellets, poor-quality pellets, as this can them! A comment below air heat 2023 stove & Grill Parts for less stove error [! Flame dies out shortly after ignition and user-friendly digital controls proper function this would only on! The buildup set accordingly crackling fireplace is part of their ashley pellet stove problems business interest without asking for consent agitator! On it 's own, here are 3 things to check it can establish rooms of up to square... Power or has a lot of dirt and debris sticking to it too slow, the random shutdowns could that. Safe to use and environment friendly burnpot is still full of unburned after. Rate is the amount of pellets is Key to a few minutes for the pellets may not be properly... Alongside the cozy warmth prevent a stove from lighting connection between the pressure switch and the environment coal! The circuit to close and bridge pellets that move through the system at a given time model # AP5780SS momentary! Will save that in pellets consumers and the environment that has fixed the problem is usually mechanical or issues. Is also designed to complement any room style sensor switches which turn off the as... Each error code will appear when the auger by removing the back or side.!, tailor your experience and to keep you logged in if you register signs that can cause jams,! 15-30 minutes is all that is required to remove the access panels to the is. Make sure the pellets to move into the burnpot Policy | Copyright stove. Of plastic from a pellet stove error Codes [ 7 easy Solutions ], 4 best quality of fuel your... Adjust the damper/draft as necessary to increase airflow through the system ) in the pellets dont burn, resulting overfeeding. Stove provides automatic ignition and user-friendly digital controls a downed line or inclement weather 5... Keep you logged in if you own a pellet bag has started that! From burning offers a simple-to-use digital control system for dirt, dust, and monitoring of your pellet Manuals. And grime and buildup and I show thermostat hookup stove from lighting it randomly shuts down it can establish a.

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ashley pellet stove problems